Field Service Engineer

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.You will be working as Field Service Engineer and will be part of Process Automation business area for Energy Industries division based in Vododara, India. In this role you will be reporting to Service Manager and you will be primarily responsible for executing service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. Delivering quality customer service to satisfy customers. In close co-operation with customer and other ABB teams, take actions to identify new service business opportunities for ABB.Your responsibilitiesPerforming medium to high complex service tasks like installing, commissioning, maintenance, software updates, modifications on ABB automation (DCS/ PLC) associated equipment used for process control and monitoringEnsuring customer satisfaction by executing service work according to customer order and expectation. Creating and maintaining a good relationship with customers, understanding their needs, identifying new sales opportunities, supporting customer in defining requirements for system upkeep, including spare parts, software solutions, upgrades and optimizationPreparing, maintaining maintenance check list, activity list, preparing documents and procedures for system maintenance, standard operating procedures, backup and recovery proceduresIdentifying potential system failures through system tools, diagnostic information, taking corrective actions, troubleshooting hardware and software problems with the help of his own experience, system documentation and through collaboration with other colleaguesIdentifying suggestions for product, quality, customer service improvement and discusses them with management for changesEnsuring that HSE practices are of high standard, working to eliminate unsafe practices, incidents, high level of awareness and adherence to the safety procedures is expectedYour backgroundDiploma or B E in Electrical, Electronics or InstrumentationMinimum 5 to 8 years of work experience in Industrial Automation system (DCS/PLC) for Process control and Instrumentation areaExperience in Field service or system commissioning in C and I automation systems in Power, Oil and Gas or Petrochemical or large industrial plants (metals, cement) and communication interfaces (Profibus, Modbus, OPC, IEC61850, etc.)Knowledge on Programming, testing and commissioning in any one of ABB Automation systems (800xA or Symphony or Freelance or others) is preferredMore about usABB Energy Industries is enabling safe, smart and sustainable projects and operations for businesses across the oil, gas, chemicals, life sciences, power generation and water sectors.Driving integrated solutions that automate, digitalize and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector with our technologies designed to improve operational efficiency, reduce risk, reduce energy consumption and waste.We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com.It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warningWork model: on site #LI-onsite…